war123 FAQ

KYC (Know Your Customer) verification on war123 requires two documents. First, a government-issued photo ID — such as your national identity card (KTP), passport, or driver's license. Second, proof of your residential address — typically a utility bill, bank statement, or rental agreement issued within the last three months, dated within the past 90 days. We accept PDF or image files (JPG, PNG). If you reside in Jakarta, Surabaya, Bandung, Medan, or Semarang, the address proof must match the location where your registered account is based. Verification typically completes within one to two business days after you upload both documents.

We at war123 do not charge deposit fees. Deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet are credited instantly with no additional charge. Withdrawal fees depend on your payment method and bank. Most withdrawals via mobile banking or direct bank transfer incur no fee on our side; however, your issuing bank may charge a small transfer fee (typically under our welcome offer). For deposit or withdrawal issues, check your bank's fee schedule or contact our support team for clarification on your specific transaction.

Before placing any bets or playing on war123, read the Terms & Conditions and our Legal NoticeThe Terms & Conditions explain account ownership, withdrawal conditions, dispute resolution, and prohibited conduct. The Legal Notice confirms whether war123 services are available and legal in your jurisdiction — this is critical, as access is restricted to supported regions only. Additionally, review the individual game rules within war123 — each live-dealer table (blackjack, roulette, baccarat, Dragon Tiger), sportsbook market (Liga 1, Piala Indonesia, Piala AFF), and slot game has specific rules governing settlement and eligibility. You must confirm you understand these rules before placing money at risk.

Promotion codes on war123 are entered during account registration or via your account settings. If you have a code before signing up, enter it in the optional "Promotion Code" field during the registration form. If you have an active war123 account and receive a promotion code later — such as a seasonal offer around Idul Fitri, Idul Adha, Imlek, or Nyepi — navigate to your account settings, select "Promotions," and paste the code in the designated field. Click "Apply" and the promotion will activate if valid. If the code is expired or already used, war123 will display an error message. Contact support if you believe a valid code was rejected.

We at war123 offer several account-control features. You can change your password, update your email address, and modify your phone number from your account settings. Two-factor authentication (2FA) can be enabled or disabled at any time — we recommend enabling it for added security. You can also update your residential address or payment method preferences. If you forget your password, use the "Forgot Password" link on the login page; we will send a reset link to your registered email address. For more serious concerns — such as suspected fraud, compromised credentials, or a lost device — contact our support team immediately so we can review your account and take protective action.

Our war123 support team is available during standard business hours to assist with account, payment, and game-related questions. Live chat availability may vary by region and may include extended hours during major sporting events such as Liga 1 matches or Piala Indonesia tournaments. If you contact us outside these hours, your message will be queued and a team member will respond as soon as possible. For urgent issues — such as account lockout or suspected unauthorized access — submit a support ticket and mark it as urgent; our security team will prioritize your case. Response times depend on volume; during peak hours (match kickoff times, promotional events), response may be slower than usual.

We at war123 operate only in jurisdictions where applicable law permits online gaming and sportsbook services. Our primary service region includes parts of Southeast Asia where such activities are regulated and legal. Access from restricted jurisdictions may be blocked by our geolocation system, or your account may be closed if we detect access from a prohibited location. Before registering, confirm that war123 is available and legal in your location by reading our Legal NoticeIf you are unsure whether your jurisdiction is supported, contact our support team. We remain committed to compliance with all local laws and cannot offer services in jurisdictions where they are prohibited.

Withdrawal requests on war123 are reviewed and processed within one to two business days after submission. During this review period, we verify your account status, check your account balance against your requested amount, and confirm that you have completed KYC verification. If you are a new account holder or have made a recent deposit, the review may take slightly longer to protect against fraud. Once approved, funds are transferred to your chosen payment method — local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or online payment. Actual receipt depends on your bank's processing speed, typically one to three additional business days. If your withdrawal is delayed beyond two business days, contact support to check the status.

We at war123 cover football markets for Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, and other major tournaments. Our markets include match winner (1X2), total goals, both teams to score, Asian handicap, and live in-play betting. Odds update in real time as the match progresses. Each market has specific settlement rules — for example, match winner is settled on the result at full time plus injury time, while total goals counts all goals scored during the subject to verification plus added time. Rules are displayed on each market page before you place a bet. If a match is abandoned or postponed, unsettled bets are voided and stakes returned automatically.

Our war123 live-dealer tables stream blackjack, roulette, baccarat, and Dragon Tiger from professional studios. You view a live video feed of the table and place bets using your account balance on the war123 app or browser. Bets are placed before the dealer acts — for example, in blackjack you place your bet before cards are dealt. In roulette, you place chips on the table layout before the wheel spins. Settlement is instant; your account balance updates immediately after the outcome. Minimum and maximum bets vary by table and game. All games use certified random number generators and are monitored for fairness. If you have a dispute about a hand or spin, contact support with the table name and timestamp; our team will review the recorded session.

We at war123 offer slot games including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Each slot has its own rules, return-to-player (RTP) percentage, and paytable; these are displayed in the game info section. Our esports markets cover Mobile Legends, Free Fire, and PUBG Mobile tournaments. You can bet on match outcomes, total kills, or specific in-game events. Esports odds update before and during matches. Slot games and esports bets settle automatically when the outcome is confirmed. If you believe a settlement was incorrect, submit a support ticket with screenshots or video evidence; our team will investigate.

We at war123 use several layers of protection. All login sessions are encrypted using TLS 1.2 or higher. We recommend enabling two-factor authentication (2FA), which requires you to enter a code sent to your phone after entering your password. Your account credentials are never stored in plain text; we use industry-standard hashing. If you suspect your password has been compromised, change it immediately from your account settings. If you believe someone has accessed your account without permission, contact support immediately and provide details of any unauthorized transactions. We will review your account history, freeze suspicious activity, and help you secure your account. Store your password securely and never share it with anyone, including support staff.

We at war123 are available only where local law permits. Access from certain jurisdictions is blocked by our geolocation system. If you attempt to register or log in from a restricted location, access will be denied and your account may be closed. Before using war123, confirm that online gaming and sportsbook services are legal in your jurisdiction. Read our Legal Notice for jurisdiction-specific information. If you are unsure about your location's laws, contact your local regulatory authority or our support team. We are committed to compliance and cannot offer services where they are prohibited by law.

Our war123 Privacy Policy explains how we collect, use, and protect your data. We collect your email, phone number, and identity documents for account registration and KYC verification. This data is encrypted and stored securely; we do not share it with third parties except where required by law. We use your email and phone for account notifications, transaction confirmations, and support communication. You can access, update, or request deletion of your personal data through your account settings or by contacting support. Our data centers use standard industry security practices including firewalls, intrusion detection, and regular security audits. For full details, read our Privacy Policy